Talk with restaurant teams
Bar Tabs includes interviews with 15 waitstaff and managers, customer sessions, competitive research, Smart Serve training, and work behind a bar.
See the field research →For product design hiring teams
I design restaurant software with the people who use it, then stay close through testing, implementation, and release.
The clearest end-to-end story of field research, prototypes, testing, and shipped work.
Open Bar Tabs →Role evidence
Each point below links to the case study with the strongest proof.
Bar Tabs includes interviews with 15 waitstaff and managers, customer sessions, competitive research, Smart Serve training, and work behind a bar.
See the field research →Kiosk quantity controls moved through five concepts, eight refinements, paper tests, hardware trials, two voting rounds, and one shipped rule set.
See the Kiosk test →POS and Backoffice work records responsive rules, component behavior, engineering handoff, staged releases, and build review.
See shipped platform patterns →The work connects POS, Kiosk, Bar Tabs, and Backoffice. Each decision accounts for permissions, hardware, service states, and connected workflows.
Compare the four products →I use connected sources to synthesize research, compare concepts, check current product rules, build prototypes, and preserve decisions.
Read the AI practice →The shared POS keyboard, responsive guidance, Menu Management components, and navigation rules reduce repeated design and engineering decisions.
See the component decisions →The Quick Menu record keeps rejected directions, critique notes, and the reason version six won. The case studies explain tradeoffs, limits, and open measures.
See the iteration record →Every case study labels released, partial, proposed, and unmeasured work. Kiosk and POS include dated production footprints.
See the release evidence →Suggested reading path
Start here for interviews, field learning, prototypes, usability sessions, and shipped Phase 1 work.
Open case study → 02 · Testing on real hardwareRead this for accessibility, printed prototype testing, physical input, recovery, and production review.
Open case study → 03 · Systems and critiqueRead this for dense records, permissions, reusable components, rejected directions, and staged delivery.
Open case study → 04 · Platform and releaseRead this for responsive rules, shared inputs, hardware states, engineering use, and released patterns.
Open case study →This guide follows the role focus in the 7shifts Product Designer posting, reviewed September 29, 2026.
Open my resume →